Business Brown Bag: High-Impact Customer Service
November 15 2012 12:00pm - 1:00pm
FMI Contact: JoAnna Alexander, Alexander Resource Group
Customer Service isn’t about how others want to be treated…instead it’s about how YOU want to be treated. Find out how you get what YOU want when you give others what THEY want.
JoAnna Alexander – Bio
After 28 successful years in the Radio Broadcast Industry JoAnna Alexander founded a collection of companies established to assist small business owners with their business & marketing needs.
ARG Marketing, Advertising & Public Relations is a full service Marketing & Media Firm that specializes in helping businesses build their brands and grow their companies.
ARG Trainingis a division of ARG specific to Sales Training, Customer Service Training, and Team Building.
ARG Products.com encompasses more than 800,000 specialty advertising products to help complete the marketing efforts of small and large businesses all over the country.
The ARG Commitment is to know and understand our clients business needs. And yet not every client we represent will need every service we provide. Still, the mission of the Alexander Resource Group is to be a “sustaining resource”, and an organization of customer servants.
JoAnna Alexander is a Certified Radio Marketing Consultant, and President of The Alexander Resource Group. However, JoAnna’s favorite designation in life is not nearly as public. More than anything else she adores her “calling” as a mother, a grandmother, a daughter, a sister and a woman of deep faith, giving God the glory for all He has done, and is still doing in her life.