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Customer Service on the Front Line

Nov
2
6:00pm - 8:30pm
Business Resource Center
$20
Does your business provide exceptional customer service?

Does your business provide exceptional customer service?  From business owners to front-line employees, everyone plays an essential role in providing quality customer service. 

This program emphasizes topics, such as;

  • Lifetime Value of A Customer
  • Internal Customer Service
  • How to Hire Employees for Good Customer Service
  • Ultimate Question Regarding Customer Satisfaction
  • What’s In It for YOU to Provide Superior Service
  • General Customer Service Tips & Employee Training Resources

 

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