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Hiring the right employee

December 19, 2016

Hiring the right employee can be challenging because interviews can bring out the best in candidates but once hired their actual performance can be much different. Having certain strategies in place will help you in the process of hiring the right employee for your business. The process is not easy, and it is important to keep in mind that it will take time and will have a monetary impact and possible reputational consequences if you make a bad hire.

In my research, I found some articles that number a series of important factors considered by many very successful businesses. They mentioned that companies that are successful in hiring have a process that includes attracting high-quality candidates as well as evaluating them in several different areas that will help you acquire a better sense of their soft and hard skills. Some of the key areas they look into are:

•    Hiring in a “Need-Supply” vs “Demand–Ability” wherein the need-supply basis you concentrate on the benefits the employee can acquire by working for your company, contrary to the demand-abilities approach where you have a long list of responsibilities and requirements for the candidates.  It has been researched and found that the “Demand-Abilities” approach can actually alienate qualified employees. Therefore phrases like “You will have many opportunities to collaborate with talented people.” in your next job posting might attract candidates who better fit your needs.

•    Asking the right questions is key. While certain types of questions are not permitted it is important to ask questions that will give you a good idea of the person’s situation.  If you ask someone why they left their last job and they blame someone else, it’s important to follow up with another question, and if they continue to blame external forces for their problems, this should be a red flag and you might consider moving on to the next candidate. Also, allow prospective employees to ask you questions, it will give you a chance to see what’s important to them. Plus, it might tell you about a candidate’s drive and ambition.

•    Keep an eye on your business’ reviews. Potential employees often seek information about businesses they want to work for, and this includes salary, interview tips and feedback from current and former employees but also via social media, hence the importance of keeping up with your businesses social media page since a lot of feedback about your business will be posted online.

Hiring the perfect fit might be challenging due to many technical skills you might require for the position you are hiring for as well as trying to meet the soft skills necessary to perform well. Applying some of the techniques mentioned might facilitate your hiring process and make it a real success.

Online sources were used in the developing of this article. Including Entrepreneur, Business News Daily and BusinessWeek.

“Business Tips” was written by Adriana Balcorta Havins, Business Development Specialist and Certified Business Advisor IV, of Angelo State University’s Small Business Development Center.  For more information on the topic of this article or the services of the ASU · SBDC, contact her at Adriana.Balcorta@angelo.edu.