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Member, Texas Tech University System The Princeton Review - 373 Best Colleges, 2011 Edition
Career Development

Guest Services Representative

Employer: Goodfellow AFB
Posted: March 05, 2013

Qualifications/Duties

Receives and confirms room reservations by letter, telephone, or personal contact.  Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.  Ensures that only authorized patrons use government-sponsored quarters.  Calculates and posts charges to patrons’ accounts and balances totals with control records.  Accepts payment, makes change, and presents departing guests with checkout statements.  Prepares and safeguards cash receipts, prepares daily cashier’s report, daily activity report, and may prepare consolidated daily activity report.  Maintains current checkout list.  Maintains and sells sundry sales items to patrons.  Maintains a professional appearance and demeanor at all times.  Ensures required information is received from guest and entered into guest folio.  Prints backup reports from property management system.  Ensures housekeeping status of rooms is updated.  Records and notifies appropriate person/organization of maintenance problems reported by guests.

 

Applicant must have experience in general clerical work.

Days/Times

Flexible (no guaranteed hours per week) SCHEDULE:  Rotating Shift              

Salary

$8.00/hr

Contact

Anyone interested in this position should apply online at http://www.nafjobs.org

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