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Career Development

Sales Associate

Employer: Harbor Freight Tools
Posted: March 05, 2013

Qualifications/Duties

Sales Associate must have a strong customer service orientation to be successful.

• Provides the highest quality of service to customers at all times.

• Handles customer service inquires and concerns through complete knowledge of product locations and functionality, including current promotional Endcaps.

• Ability to work varied hours/days including nights, weekends and holidays as needed.

• Position must have completed all training and product knowledge modules on The Source.

• Ensures customers have all required items and needs are met while consistently driving sales through ‘completing the project’.

• Knowledge of the new item listing and product information guide from ‘New Product Advisory’ communicated from Category Management.

• Able to navigate the store inventory system to review merchandise levels and substitute sku’s.

• Effectively communicate to management team concerning sales activity that may deplete inventory on Sales Floor.

• Ensure communication with Manager on Duty to receive daily goals for Extended Service Plan (ESP), Inside Track Club and Customer Mailing Cards.

• Organize/transport materials or supplies within store using hand trucks.

• Returns damaged items to storage room that do not meet Harbor Freight Tools specifications.

• Fills orders, issues and rotates supplies from inventory stock.

• Maintains stores cleanliness and organization throughout the day.

• Follows all safety requirements of Harbor Freight Tools, local, State and Federal jurisdictions.

• Provides immediate assistance to customers as requested.

• The ability to meet established productivity or sales goals.

• Additional duties as directed by management.

 

Days/Times

Open

Salary

$7.50/hour

Contact

Please apply online! www.hftcareers.com

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