Long-Term Care
Administered through John Hancock, this optional program provides employees and certain family members with coverage for nursing and custodial care from licensed providers. Long-Term Care Insurance information can be found on the ERS web site. To learn more about Long Term Care:
John Hancock
Username: ERS
Password: mybenefit
Or Call a John Hancock customer service representative at 1 (800) 400-9396.
Prior to April 2007, the long term care provider was CNA.
CNA customer service representatives can be reached at 1 (800) 895-6762.