General Questions
What is the ASU OneCard?
The ASU OneCard is the official identification card for all students, faculty, and staff of Angelo State University.
How do I get an ASU OneCard?
You may request an ASU OneCard in one of the following ways:
1. In person. Come to the OneCard Office in room 209 of the Hardeman building. Business hours are Monday-Friday, 8am to 5pm. You will need to bring another government-issued photo ID with you. Approved forms of ID are listed below.
2. U.S. Mail. Send a passport photo and the completed Information Form to ASU OneCard Office, ASU Station 11036, San Angelo, TX 76909-1036. You will also need to include a copy of another government-issued photo ID. Approved forms are listed below.
Valid forms of ID include:
- State Driver's License (including state-issued temporary or provisional licenses with photos)
- State-Issued Identification Card
- Military-Issued Identification Card
- Coast Guard Merchant Mariner Card
- U.S. or Foreign-Issued Passport
- Permanent Resident Card (i.e., Green Card, Resident Alien Card)
Do I need an ASU OneCard even if I am not getting a refund?
Yes. Your OneCard is used for more than just managing your refund options.
Your OneCard is used for all of the following:
| Meal Plan / RamPoints | Door Access |
| RamBucks | Library Card |
| ASU OneAccount | Access to Recreational Facilities |
| Financial Aid | Access to Athletic Events |
| Selecting Refund Options | ASU computer login account |
I am confused about all of the different accounts.
What is the difference between the meal plan, RamPoints, RamBucks, and the OneAccount?
Click here Click here for the differences.
How do I report a lost or stolen card?
There are several ways in which you can report a lost or stolen card.
- On line. Log in to your account at asuone.com
- Come to the OneCard Office, room 209 in the Hardeman building. Business hours are Monday-Friday, 8am-5pm.
- Call Higher One Customer Service at 1-877-278-1919