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Satisfactory Academic Progress Help

Did you receive an e-mail from the Financial Aid Office telling you that you are not meeting the satisfactory academic progress (SAP) policy?

There are three main reasons you may not be making SAP:

  1. Students must complete a certain percentage of the classes they attempt
  2. Students must maintain a certain grade point average (GPA)
  3. Students are only allowed financial aid for a certain number of hours

You fall into one of these categories, or maybe a combination of them. To view the policy, click the link above.

What You Must Do Now

In order to regain eligibility for financial aid you can do one of two things:

  1. Pay out of pocket until you improve your situation and regain eligibility
  2. File an appeal (filing an appeal does not guarantee reinstatement of eligibility)

How to File an Appeal

If you feel that you had a special circumstance within the last 12 months that prevented you from making SAP, you can file an appeal. Some examples of special circumstances are the death of a close friend or family member, hospitalization or serious illness, legal issues, or other events of that magnitude over which you had no control. You will also need to provide backup documentation (e.g. obituaries, hospital bills, court orders) to substantiate your special circumstance. Please note that if your reason for filing an appeal is not deemed a special circumstance, your appeal will be automatically denied. The decision of the appellate committee is final.

  1. Log in to your RamPort.
  2. Select the “Financial Aid” tab.
  3. In the “My Financial Aid” channel, click on “Financial Aid Self Service”
  4. Look for the SAP Appeal requirement on your self-service screen. Clicking on the requirement will provide the appeal form and instructions.
  5. Alternatively the Appeal for Standards of Satisfactory Academic Progress form is available on our website under forms and applications.
  6. Print off the form and follow the instructions on filling it out, providing a written statement, providing any supporting documents, and providing a degree summary if you have exceeded the maximum time frame for your program. The degree summary form is also available on our website.
  7. Fax your complete form to 325-942-2082, scan and email or bring it by the office in the Hardeman Building. Incomplete forms will not be accepted.
  8. Once your appeal is under review, your SAP status in RamPort will show “Appeal in review”
  9. Please allow six weeks from the time your supporting documentation is received for the committee to review your appeal.
  10. Check your SAP status in RamPort.

How to Check Your SAP Status in RamPort

  1. Log in to your RamPort.
  2. Select the “Financial Aid” tab.
  3. In the “My Financial Aid” channel, click on “Financial Aid Status”
  4. Select the current aid year.