Library Goals and Objectives - Annual Report - Fiscal Year 2011

GOAL 1:    IMPROVE USER ACCESS TO INFORMATION (MG 1, MG 3, MG 5, MG 7, CO 1, CO 5, & SD 5)¹

OBJECTIVE 1:  To help with retention and improve student success rates, continue to evaluate Library usage and satisfaction with services through user surveys. (MG 3, MG 7, CO 1, CO 4, SD 1, & SD 5)

Assessment Measure:  In FY 11, the Library will survey student satisfaction levels with services and resources. The Library will use a survey instrument similar to those from previous surveys using a five point Lickert scale with 1 being least satisfied and 5 being most satisfied.

Intended Results:  Success will be defined as a mean above 3.75 and/or more than 70% of all responses at the 4 or 5 response level.

Actual Results:  In the 2011 Spring Semester, the Library worked with a graduate student team from one of Dr. Chawla's classes to conduct a systematic survey of student opinions concerning the services and resources of the Library. The last successful survey was in 2008 (See report for FY 10). The team used methodology similar to that in 2008 but paid particular attention to the student's reaction to the recently opened Learning Commons. The survey was distributed to randomly selected classes at Angelo State University. A hard copy of the survey was then distributed to the students under the supervision of a group member or the professor. Survey Monkey was utilized to administer surveys to randomly selected distance learning courses (Higher Education and Nursing). The survey proved to be a random sample and statistically was a valid sample. Results showed that students rated the Library services and resources from a low of 3.79 (Library instruction/tutorials) to 4.00 (Library tab on RamPort). The ratings for the "enhancements" in the Learning Commons were even higher. These ranged from a low 4 (furniture) to high of 4.6 (study booths). For a complete look at the results, a copy of the report will be available for review in SPOL.

Use of Results:  The results of the survey taken in spring 2011 will provide valuable baseline data on student satisfaction with the Learning Commons to compare with future survey results. The reactions, suggestions, and comments gathered in the final report provided useful information to make immediate improvements before the start of the fall semester. Some of these improvements were replacing wooden benches at the networked PCs with conventional office style chairs, adding additional networked PCs, and retasking the wooden benches as tables. (For additional comments, see Goal 4 Objective 1.) The Library will also explore joining with Information Technology to focus the Learning Commons as the site for late night study and technology access on campus in place of the computer lab in the MCS Building. The Library hopes to use another graduate student team to run a similar survey with faculty in the 2012 Spring Semester.

OBJECTIVE 2:  Investigate a method of assessing student learning of library skills following bibliographic instruction sessions. (MG 3, MG 7, CO 1, CO 4, SD 1, & SD 5)

Assessment Measure:  In FY 11, the Library will investigate a method of assessing student learning of basic library skills covered in bibliographic instruction sessions. The assessment instrument will be a brief quiz given following the class that will ask several objective questions based on basic learning objectives common to all bibliographic instruction sessions, and a subjective section asking them to write down the two most significant points covered in the class. Optionally, the librarian can ask students to write down any aspects of the class that were confusing to them. Classes covering specialized material will have at least one of the questions on the assessment instrument relevant to specialized information covered.

Intended Results:  The data gleaned from this assessment will help the Library understand student knowledge of library research skills discussed in bibliographic instruction sessions. Success will be defined by the number of students scoring 80% or more on the quiz.

Actual Results:  The Reference Unit developed and tested a brief assessment during the 2011 Spring Semester. While basically maintaining the same format of the assessment, the Library made minor alterations primarily at the request of the First Year Experience Program for the USTD 1201 classes. The alterations included the elimination of the specialized material question and replacing it with a question relevant to the concept of peer reviewed periodical articles.

Use of Results:  The Library plans to implement this assessment in the 2011 Fall Semester primarily with the USTD 1201 classes. The results will be useful to assess the acquisition of basic information literacy skills by ASU students, thereby providing data with regard to instructional success by librarians, other educators, and the online tutorials in conveying relevant information literacy skills.

OBJECTIVE 3:  Continue online catalog clean-up projects. Continue adding materials from unprocessed donations and collections. Continue using Shelflister to maintain order and identify missing materials. (MG 5)

Assessment Measure:  For the catalog cleanup project, staff in Technical Services will be expected to finish two drawers from the card shelf list by the end of the academic year. During the academic year, the Executive Director and other appropriate staff will ensure that all donated collections/materials are reviewed for possible adoption to a collection or sent to the Friends of the ASU Library group for their annual book sale within two months of donation. Staff members in Circulation will use the Shelflister software to review selected collections and call number ranges throughout the year. Any problems will be sent to appropriate units for correction and/or resolution.

Intended Results:  All of these projects are needed to insure accurate holdings information in appropriate finding tools, timely processing of materials awaiting processing, and item availability in designated collections.

Actual Results: The Library Assistants-Cataloging completed five drawers from the shelflist. They also processed over 660 gift books, as of 22 August 2011, and are in the process of correcting or resolving all problems brought to them by the Circulation Staff who worked with the Shelflister software.

Use of Results: These are ongoing tasks in each review period.

OBJECTIVE 4:  To help improve access to electronic resources, continue implementation of the recommendations in the final report "The Seamless Research Experience," prepared by Janetta Paschal, on the integration of online resources in the Library's research and finding tools. (MG 1, MG 3, MG 5, CO 5, SD 1, & SD 5)

Assessment Measure: In FY 11, the Library will continue to evaluate the performance of the link resolver and the serial MARC records software packages. Also in FY 11, the Library will explore a link checker software option to insure reliable and accurate access to online materials and resources. The Electronic Serials Librarian, the Library Assistant-Serials, the Head of Library Technical Services, and possibly the library assistants in Cataloging, will begin evaluating this workflow to integrate these records into the Voyager workflow.

Intended Results:  Improve ease of user access to the various online resources available through the Library's online catalog (RamCat) and the campus portal (RamPort).

Actual Results: There has been little activity on testing a link resolver software option or the workflow issues. Several updated open source (or freeware) link checker software packages have been identified through the Voyager email list. Technical Services staff members have identified possible workflow implications, but have yet to work out the details.

Use of Results: In the 2011 Fall Semester, two of the open source link resolver packages will be tested. The Head of Library Technical Services hopes that with the addition of the new Acquisitions Librarian in October 2011, time will now be available to work with the Electronic Serials Librarian on the workflow objective.

OBJECTIVE 5: To enhance existing academic programs and in preparation for the accreditation processes in the various campus colleges and departments, evaluate selected collections through examination of materials. Recommend new titles for purchase as well as titles for de-selection or “weeding.” (MG 1, MG 3, MG 7, CO 1, CO 4, & SD 1)

Assessment Measure: Upon contact by an academic department or program, the Library’s Collection Development Team will gather necessary data and send a report to the unit and/or faculty member(s) requesting assistance within the stated parameters. Time permitting during the 2011 Spring Semester, the Collection Development Team will select a subject area with graduate programs and work with selected faculty members to weed the subject area and purchase more relevant materials.

Intended Results: The Library must insure it has and/or provides access to the most appropriate materials to support classroom assignments and projects and to meet the research needs of students and faculty.

Actual Results: No collections were thoroughly weeded in the review period. Lack of time due to the renovation project prevented any serious attempt at weeding. The Collection Development team spent a considerable amount of time working with the new Center for Security Studies developing assessments of collections to certify sufficient resources (primarily online) to governing and accrediting agencies prior to the first course offerings in fall 2011.

Use of Results: This objective is an ongoing task in each review period.

OBJECTIVE 6: Using unspent Materials Budget allocations to academic departments, work with the University Library Committee to administer the “Library Excellence Fund.” (MG 1, MG 4, & SD 1)

Assessment Measure: Each spring semester, the Executive Director asks the University Library Committee to appoint a subcommittee to work with him and the Head of Library Technical Services to allocate the Excellence Fund. Academic departments will submit requests no later than the first week in May. The subcommittee will make final recommendations no later than the first week in June.

Intended Results: The Excellence Fund, composed of unused departmental allocations, allows academic departments to recommend for purchase library resources normally too expensive to acquire and/or to round out the collection.

Actual Results: The Excellence Fund amount in FY 11 of $51,675.85 purchased over 100 titles of books, videos, databases, eBooks, and other materials.

Use of Results: This objective is an ongoing task in each review period.

OBJECTIVE 7:  Continue to explore opportunities to partner with member institutions in the Texas Tech University System for joint purchases of resources and access to information. (MG 1, MG 3, MG 6, CO 1, CO 3, SD 1, & SD 5)

Assessment Measure: The Executive Director and other appropriate staff members will stay in contact with their counterparts from the Texas Tech University System to explore areas for cooperative programs. They will also seek joint training opportunities and sessions.

Intended Results: Any new cooperative agreements should increase ASU Library users’ access to information, hopefully at a reduced cost.

Actual Results: In late spring of 2011, the Texas Tech University System libraries and Elsevier signed a contract for access to the ScienceDirect Freedom Collection titles and other selected titles not available in that Collection.

Use of Results: The Freedom Collection 2011 alone added online access to over 2,000 titles for the ASU community. About half of these were new titles, never before available to the users. In FY 12, the ASU Library will explore additional opportunities to partner with their counterparts in Lubbock.

OBJECTIVE 8:  With the latest release of the Voyager automation system, begin a redesign of the user interface on RamCat to provide the easiest and clearest access to the Library’s holdings and resources. (MG 5)

Assessment Measure:  Evaluate the new interface and make any needed changes to improve user access by the end of the 2011 Spring Semester.

Intended Results:  Improve ease of use of RamCat.

Actual Results:  Two Voyager upgrades were performed in FY 2011. The new RamCat interface was introduced at the beginning of the 2010 Fall Semester. The new interface follows the color scheme of the ASU Web pages. In addition to the existing “basic,” “advanced,” and “course reserve” searches, the new interface offers a dedicated “Author” search tab, which simplifies searching for items by a named individual or group, as it contains specially marked spaces for inserting last and first name. The new interface also displays results as a numbered list of titles, with all pertinent and relevant information logically displayed underneath. In place of the sometimes confusing “Status: See Library Location,” the new interface displays a very visible green checkmark when a physical item is available for use, and a red “x” when a physical item is checked out.

Use of Results:  In FY 12, the Multimedia Support Librarian will explore the implementation of additional features in RamCat to enable easier and clearer ways of finding and retrieving Library holdings and resources through the online catalog.

OBJECTIVE 9:  Meet or exceed the average expenditure per FTE student of identified “stretch” peer institutions. (MG 1 & MG3)

Assessment Measure:  Meet or exceed the average expenditure per FTE student of identified stretch peer institutions. For comparison purposes, will use the latest available data from NCES and/or Texas Academic Library Statistics.

Intended Results:  This will show Library and University commitment of support for services and resources in comparison to identified stretch peer institutions.

Actual Results:  Using information from the recently released NCES report for 2010, ASU had an average expenditure per FTE student of $525. In comparison to several Texas stretch peer institutions, the closest was Texas A&M Commerce at $421. To a group of national stretch peer institutions, the closest was Eastern Washington University at $443.

Use of Results:  This objective is an ongoing task in each review period.

GOAL 2:  IMPROVE USER SERVICES (MG 1, MG 3, MG 5, MG 7, CO 1, SD 1, & SD 5)

OBJECTIVE 1: : To help with professional and support staff development. Additional work is needed in analyzing workflow issues. (MG 3, MG 5, MG 7, CO 1, & SD 3)

Assessment Measure: Continue a series of staff development programs to improve overall operations and performance. The Head of Library Technical Services will evaluate workflow in order to most efficiently utilize Voyager and Banner.

Intended Results:  Improve overall staff performance and expertise.

Actual Results: Virtually all staff members participated in either in-house workshops, University sponsored training sessions, or professional meetings and workshops. (See individual unit reports for FY 11.) The Library also continued its annual Staff Training Day (5/18/2011) with activities covering unit training/project sessions, fire extinguisher training, and tours of the recently opened new facility for the County Library. There was no activity on evaluating Banner and Voyager workflow.

Use of Results: Evaluating Banner and Voyager workflow issues will carry over to FY 12.

OBJECTIVE 2: Finish implementation of the recommendations from the Task Force on the redesign of the Library’s RamPort Tab and web pages. Determine the best primary focal point for the ASU community’s access to Library resources and services. (MG 7)

Assessment Measure: Complete implementation of recommendations and determine course of action on Blackboard before the end of the 2011 Spring Semester.

Intended Results: Improve library users’ ease of access to library resources.

Actual Results: As most members of the Taskforce on the redesign of the Library’s RamPort tab and Web pages were busy working on other priorities, developing a set of redesign recommendations was delayed to the latter part of the FY 2011 review period. The new home page went “live” at the beginning of 2011 Fall Semester.

Use of Results: Evaluation of the new page will occur in FY 12.

OBJECTIVE 3:  To enhance existing services and plan for new services, continue working with University Library Committee for creation and review of Library policies and procedures.  (MG 7)

Assessment Measure:  Each Library department and unit will continue to revise and update process and service procedures. (See individual department and unit reports.) The Executive Director will ask the University Library Committee (ULC) to appoint a special sub-committee to revise the existing mission statement. The ULC will review and approve the new mission statement at its 2011 Spring Semester meeting.

Intended Results:  Intended to keep Library policies in line with University and System rules while insuring accepted best practices in academic libraries.

Actual Results:  This remains an ongoing task. Each Library department and unit continued to update and/or formulate procedure manuals. The following policies were revised and subsequently approved by the University Library Committee in the FY 11 period:  PPM #1 Library Documents (3/11), PPM # 2 Mission Statement (2/11), Vision Statement (6/11), PPM # 3 Library’s Primary Cliental and Facilities Use (8/11), PPM # 4 Circulation (3/11), and PPM # 6 Collection Development (8/11).

Use of Results: This objective is an ongoing task in each review period.

OBJECTIVE 4:  Begin studying and planning for developing a USTD offering in “Information Literacy” for implementation in FY 12. (MG 3, MG 4, CO 1, & CO 5)

Assessment Measure: Submit proposal to Provost no later than summer 2011.

Intended Results: Provide students with an opportunity to gain needed skills to find information, evaluate the information, and be able to identify sources that best meet their classroom assignment and research needs.

Actual Results: Due to the resignation of the Reference/Government Information Librarian as well as refocused Library priorities, this objective will not be pursued.

Use of Results: While there are no plans to develop an USTD offering in “Information Literacy,” the Library hopes to work with the First Year Experience Program and other University departments in teaching information literacy skills to students.

OBJECTIVE 5:  Continue to investigate and implement services and resources to support ASU distance learning students and programs. (MG 3, CO 1, CO 2, SD 1, & SD 5)

Assessment Measure: Upon contact by an academic department, respond within stated time limits with information on Library resources and services to support the proposal or make recommendations on the cost of the new resources and services to support the proposal.

Intended Results: The Library will have resources and services in place to support existing and new distance learning programs.

Actual Results: The Library provided considerable support for the Center for Security Studies as that unit went about the steps to seek completion of necessary documentation with the University Curriculum Committee, Systems Office, Coordinating Board, and SACS. The Library’s Reference Unit continued to develop ideas for improving implementation of services as outlined on the distance learning support page (http://www.angelo.edu/services/library/handouts/distedres.html). In February 2011, the Library activated its access to AskAcademic service. Through this service, the distance learning students will be able to obtain 24 hour service assistance with research questions and use of the Library’s extensive number of online resources.

Use of results: In FY 12, the Library will continue to seek ways to meet distance learning student needs and track the usage of and satisfaction with the AskAcademic Service. Late in the summer, the Library acquired a new software product called LibGuides. This product will be implemented in FY 12 to provide more interactive help pages with students both on and off-campus.

OBJECTIVE 6: Improve students’ and faculty members’ information literacy skills. (MG 1, MG 3, MG 4, MG 5, CO 1, SD 1, & SD 5)

Assessment Measure: Continue to offer an increasing number of general and subject/resource specific training sessions. Continue the replacement of existing online tutorials with new, media-rich online tutorials and begin development and implementation of new subject area tutorials.

Intended Results: Information literacy skills are essential to ensure the success of any student in the 21st century. Faculty members must also possess and be able to impart these essential skills to their students.

Actual Results: Since early February 2011, over 25 classes have been taught in the new Information Literacy Corner. With regard to the addition of a new online tutorial, the resignation of the Reference/Government Information Librarian postponed any further development in FY 11. Results from the student user satisfaction survey (see Goal 1, Objective 1, and the actual survey results available through SPOL) showed that students had a favorable impression of the space and for the instruction sessions.

Use of Results: In FY 12, additional online tutorials will be created as staffing and other assignments permit. See also comments from Goal 2 Objective 5.

OBJECTIVE 7:  In conjunction with the College of Graduate Studies, implement Texas Digital Library's Vireo software application for electronic theses production and storage. (MG 4, MG 5, MG 6, & SD 1)

Assessment Measure: Implementation of the Vireo software by spring 2011.

Intended Results: When up and operational, ASU student research will be part of the growing resource of open-source theses and dissertation research made available by other participants in the Texas Digital Library’s (TDL) repository.

Actual Results: The College of Graduate Studies has now made electronic deposit of theses mandatory for all thesis students, as of spring 2011. However, the Vireo software is not being used by the students, their thesis committees, or the College of Graduate Studies. PDF copies of the theses which have been completed are sent to the Electronic Serials Librarian, who creates the records in TDL manually. The first batch of 11 theses has been deposited in TDL, archive copies have been printed by the University Archivist and have been bound, and they now await cataloging.

Use of Results: These theses are now available in TDL and can be retrieved by searching Google, as well as by searching TDL directly. There is also a link to the “Angelo State University Digital Repository” from the various lists of databases in RamPort, off the home page, and in Blackboard. (The link is http://repositories.tdl.org/asu-ir/.) After cataloging, the online versions will also be available through a link in the records in RamCat. The objective is finished with the FY 11 period. There will be an ongoing task to load the PDF copies and provide cataloging for new theses.

GOAL 3 :  IMPROVE LIBRARY COMMUNICATION (MG 5)

OBJECTIVE 1:  Continue to publish the Library Newsletter

Assessment Measure:  Publish two issues in the fall semester and one issue in the spring semester.

Intended Results:  The Library Newsletter keeps the University community informed about new services, developments, and new resources in the Library.

Actual Results: Due to the construction overrun and various other tasks, the Library only published two issues of the Library Newsletter in FY 11: September, 2010 (http://www.angelo.edu/services/library/documents/sept2010.pdf) and January, 2011 (http://www.angelo.edu/services/library/documents/jan2011.pdf)

Use of Results: The Library plans to go back to issuing three issues in FY 12.

OBJECTIVE 2: Develop a new “Guide to Library Services” web page.

Assessment Measure: A task force will present its recommendations for approval by the Executive Director by the end of the 2011 Spring Semester. Implementation will occur before the start of the 2012 academic year.

Intended Results: The web page link would provide the users with updated information on Library services and resources in an easier to access and use format.

Actual Results: Due to construction developments, staff vacancies, and other major assignments, no action was taken on this objective.

Use of Results: This objective will be addressed in FY 12.

GOAL 4:  IMPROVE LIBRARY FACILITIES(MG 1, MG 2, MG 3, MG 4, MG 5, CO 1, SD 3, & SD 7)

OBJECTIVE 1:  To support research, co-curricular activities, residential campus life, and student recruitment and retention efforts, work with Information Technology, the architectural firm, and the contractor to finish, occupy, and open the Learning Commons on the First Floor of the Library.

Assessment Measure:  Opening should occur with the beginning of the 2011 Spring Semester.

Intended Results:  The goal of the remodeling project and creation of the Learning Commons is to refocus the ASU Library as the heart of learning on campus. The Learning Commons will play a vital role in the University's recruitment and retention efforts.

Actual Results:  The Learning Commons opened on 10 January 2011 (the start of the 2011 Spring Semester). The official grand opening occurred on 3 February 2011. Since the Learning Commons opened, the Library saw record usage in every month but one (May). The Library used the spring semester and the summer terms as a "test" period. In conjunction with the formal student user satisfaction survey, the Library also informally gathered additional information on users' comments, likes, and suggestions for improvements.

Use of Results:  Before the start of the 2011 Fall Semester, the Library replaced wooden bench seating on most of the networked PC user points. The wooden benches were reused as tables throughout seating areas in the Commons. In anticipation of the Third Floor computer lab closure to become a tutoring center for the campus, the Library worked with Information Technology to have additional network drops added and acquired more tables, chairs, and PCs for the Commons. Minor changes were made to the hardware and software in the Information Literacy Corner. Additional Wi-Fi transmitters and cell phone signal boosters were added in summer 2011. The Library and staff from the Facilities Planning and Construction Office addressed minor issues with the contractors concerning carpeting, flooring, shelving, paint, and other usual punch list items. In FY 12, the Library plans to work with Information Technology to implement "Express Lane" stations (similar to those in the MCS Building computer lab) in the Commons for students needing to quickly print documents. In FY 12, the Library will continue to informally gather user comments concerning and suggestions for improving the Learning Commons.

OBJECTIVE 2:  As part of the remodeling project, finalize plans to make the best possible use of all existing space on the Library's three floors.

Assessment Measure:  As the first step in the process, develop plans for remodeling the existing group study rooms. Seek approval for work to begin before the end of the 2011 Spring Semester.

Intended Results:  With the technology rich environment of the Learning Commons, users will expect the same or similar levels of quality study space in other areas of the Library.

Actual Results:  In April 2011, the Executive Director forwarded a plan to the Provost to use Fund Balance resources to address remodeling needs for the existing group study rooms and other spaces on the Second Floor and in the Basement. An addendum to the plan was sent forward in June 2011. This plan would be implemented in parts of FY 11, FY 12, and FY 13.

Use of Results:  Fund Balance resources paid for many of the changes made to the Leaning Commons over the course of the summer months (as outlined in Goal 4, Objective 1 and in Goal 1, Objective 1). Because of the financial challenges facing the University in FY 12, the previously Fund Balance plans may need to be reconsidered in FY 12.

GOAL 5:  CONTINUE TO ADD MATERIAL AND INCREASE THE AWARENESS OF THE UNIVERSITY ARCHIVES (MG 1, MG 3, MG 7, CO 1, & SD 7)

OBJECTIVE 1:  To help disseminate information concerning resources available in the University Archives (UA), create a web site for the UA that will provide the campus with an accessible way to see what material is appropriate for the UA and how those items should be transferred.

Assessment Measure:  Web site development completed before the end of the academic year.

Intended Results:  A web site will provide campus-wide access to the purpose, resources, and services available from the UA.

Actual Results:  The University Archivist developed a prototype of the web page in late fall 2010. Since then, the Multimedia Support Librarian's schedule has not permitted further implementation of the page.

Use of Results:  Implementation delayed until FY 12 period.

OBJECTIVE 2:  Continue to solicit and process materials from the campus community that are of value to the UA.

Assessment Measure:  Under normal circumstances, respond within one week of any contact. Under normal circumstances, process materials within one month of reception.

Intended Results:  Provide timely assistance to University offices as they follow the University's Certified Records Retention Schedule.

Actual Results:  The UA continued to receive many requests as office moved and other were consolidated through reorganization. Most of those records were processed within stated time periods.

Use of Results:  This is an ongoing objective.

OBJECTIVE 3:  The Executive Director and University Archivist will continue to implement plans to assume the administration of the University's records management and retention plans.

Assessment Measure:  By 31 August 2011, a revised Records Retention Plan will be submitted to the Texas State Library and Archives Commission (TSLAC) for approval.

Intended Results:  Insure compliance with all System and State regulations concerning records retention for a State agency.

Actual Results:  The University Archivist submitted the revised plan in August 2011. The TSLAC requested minor revisions. These revisions will be submitted in September 2011.

Use of Results:  This is an ongoing objective.

GOAL 6:  CONTINUE TO ADD MATERIALS AND INCREASE THE USE OF THE WEST TEXAS COLLECTION AND WORK WITH THE FELLOWSHIP AND FRIENDS PROGRAMS (MG 1, MG 3, MG 7, CO 1, CO 3, & SD7)

OBJECTIVE 1:  To continue adding, processing, and making available collections on local, regional and state history.

Assessment Measure:  Under normal circumstances, respond within one week of any contact. Under normal circumstances, process materials within one month of reception.

Intended Results:  Provide a repository to preserve the collections and records that document the historical development and significance of the regions and its people. In turn organize those collections and records so they are identified, findable, and readily available to researchers.

Actual Results:  The Collection is currently working on best practices for making the collections available online. The Collection plans to utilize one or all of the following solutions: Past Perfect, Voyager, and the Texas Digital Library.

Use of Results:  This is an ongoing objective.

OBJECTIVE 2:  To continue working with Region XV and public schools to increase the use of the Collection by teachers through workshops and "history trunks."

Assessment Measure:  Under normal circumstances, respond within one week of any contact. Under normal circumstances, process materials within one month of reception.

Intended Results: Provide assistance to area school teachers and students with bringing primary research materials into the classroom and improve teaching methods.

Actual Results:  Due to statewide budget cuts, Region XV was unable to hold as many workshops as in the previous years. For this reason, no workshops were conducted by WTC staff for region XV.

Use of Results:  With the ongoing budget reductions, there is the possibility that no further workshops will be held in FY 12.

OBJECTIVE 3:  To continue as a resource for the History Department through assisting classes with research.

Assessment Measure:  Work with the Honors history class in their research of downtown San Angelo. Provide an internship opportunity for history majors.

Intended Results:  Provide opportunities to give history students hands-on approach to historical research and to develop skills in archival work. Also work with the "Public History" classes to assist in their work on the Texas State Tuberculosis Sanatorium in Carlsbad. (100th anniversary activities)

Actual Results:  The Collection continued the internship program opportunities with one student receiving three hours of course credit and three other students from a Public History class had "mini-internship" experiences. Students from the freshman History Honors class completed research on business and historic structures in downtown San Angelo along Concho Avenue from Irving to Magdalen Streets and South Chadbourne from the river to Beauregard Avenue. No work was possible on the Sanatorium project.

Use of Results:  The internship program is successful and will continue in FY 12. Honors History class papers will be shared with Downtown San Angelo, Inc. and business owners.

OBJECTIVE 4:  To continue and expand community outreach projects.

Assessment Measure:  Provide three such outreach projects before the end of the academic year.

Intended Results:  Encourage more cooperative outreach projects with the local community and region.

Actual Results:  Collection staff members reached out to the community in a variety of ways including: providing programs to and working with Llano High School, Friends of the Red Top Jail, Trinity Lutheran School, Friends of Fairmount Cemetery, Downtown San Angelo, Inc., Northern Federal District Court, National Weather Service, Texas Monthly, American Numismatic Association, Fort Chadbourne, South Texas College, Ozona High School, Holocaust Museum in Houston, local African American Community, NAACP, Tom Green County Historical Society, San Angelo Genealogical & Historical Society, Texas Sheep & Goat Raisers, Mexican Consulate, Standard Times; San Angelo Live, Chamber of Commerce, Boy Scouts of America, Kiwanis Club, Lions Club, GTE Pioneer Club, Daughters of the American Revolution, Sons of the American Revolution, and local authors.

Use of Results:  This is an ongoing objective.

OBJECTIVE 5:  To continue working with the Excellence in West Texas History Fellowship Board for the third year of awards.

Assessment Measure:  Work with the Board to select two new recipients. Host a dinner in April to announce the award winners and other events for the Fellows. Work with publishers when manuscripts are completed. Continue fund raising for the program.

Intended Results:  The Fellowship program will stimulate renewed interest in researching and publishing West Texas history.

Actual Results:  Two new fellows were presented at the Annual Dinner in April 2011. The Head of Special Collections worked with the Development Office to promote the Fellowship Program and seek funding for the endowment. An application was filed for an NEH challenge grant.

Use of Results:  These two individuals are researching topics that pertain to West Texas history and should result in a publishable manuscript. The Head of Special Collections and the Development Office continued to develop lists of possible supporters of the program and plan to schedule visits in FY 12 with each individual.

OBJECTIVE 6:  Continue working with the Friends group in planning and holding the annual book sale and genealogy workshop. Also continue to support through information and liaison work with appropriate University offices and departments their sponsorship of two scholarships in the fall and spring semesters.

Assessment Measure: As appropriate and within University, System, and State rules provide support to Friends’ activities.

Intended Results: A strong auxiliary group like the Friends provides good community outreach and a source for extra endowment support to sponsor scholarships, promote scholarly activities, and recognize deserving scholars.

Actual Results:  In November the Friends helped sponsor the ROTC Vigil by providing refreshments. The Friends of the Library were very active this year. They held a very successful book sale in January. In April, the Friends held a genealogy workshop. Dr. George Schweitzer was the speaker and conducted a fantastic workshop. At the end of each long semester, the Friends provided free coffee and cookies for the students studying in the Library. In addition, the Friends furnished money for four $400 scholarships for students. This summer the Friends hosted a successful book signing for Jane and James Wilson. The book covered the history of Texon.

Use of Results:  The money raised by the Friends is used to furnish scholarships, refreshments and supplies for the Library and the WTC. This is an ongoing objective.

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1.  MG=Master Goal, CO=Current Objectives, & SD=Strategic Directions.