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Member, Texas Tech University System The Princeton Review - 373 Best Colleges, 2011 Edition

Library Goals and Objectives - FY 2012

Library Mission Statement

The mission of the Porter Henderson Library is to provide the Angelo State University community with access to information in all formats. In consultation with the University community, the Library builds and maintains collections and services to meet the University’s curriculum and research needs. The Library does this by acquiring and organizing resources, providing direct as well as mediated access to information, participating in cooperative programs with other libraries, and teaching users to locate, obtain, and evaluate information. The Library works with the University administration and faculty in the development of information policy for the campus. As a service unit within a regional, state-supported university, the Library offers the surrounding community access to needed informational resources and services.

Library Vision Statement

The Porter Henderson Library at Angelo State University strives to be the heart of learning on campus. The Library provides its users with a collaborative environment, where students, faculty, and staff can access an extensive collection of quality information resources in a variety of formats, interact with knowledgeable staff, and use the latest available technology. The Library aims at being an important recruitment and retention tool for the University by identifying and meeting the changing information needs of the campus community.

GOAL 1: IMPROVE USER ACCESS TO INFORMATION (MG 1, 2, 3, 4, 5, 6, & 7)(1)

OBJECTIVE 1:  To help with retention and improve student success rates, continue to evaluate Library usage and satisfaction with services through user surveys. (MG 1, Ob 3; MG 2, Ob 1, Ob 3, & Ob 5; MG 3, Ob 3; MG 4, Ob 3; MG 5, Ob 1 & Ob 3-KPI 1; & MG 7 Ob 1 & Ob 2)

Assessment Measure:  In FY 14, the Library will survey faculty satisfaction levels with services, resources, and building amenities. The Library will work with a graduate marketing team (if one is available) from the College of Business to conduct the survey. The team will use a survey instrument similar to those from previous surveys using Lickert scaling to determine satisfaction with services, resources, and building amenities. Success will be defined as means that are equal to or exceed satisfaction levels as obtained in the 2012 faculty survey. The Library with the help of the survey team will also determine the feasibility of polling ASU staff members concerning their satisfaction levels with Library services, resources, and building amenities.

Intended Results:  Results of the survey provide valuable feedback on the quality of services and resources provided by the Library to the ASU community.

OBJECTIVE 2:  To help improve access to needed information resources, subcommittees of the Information Access Task Force will work to recommend the best course of action to take on testing and implementing the best options for patron driven acquisitions and ebook downloading software solutions. (MG 3, Ob 3; & MG 4 Ob 3)

Assessment Measure:  All recommendations should be submitted to the Director no later than the beginning of the 2013 Fall Semester. Evaluations and recommendations for the continuation of both services will be submitted to the Director prior to the end of the 2014 Spring Semester.

Intended Results:  Improve the ASU Community’s access (timeliness and portability) to needed information resources in various formats.

OBJECTIVE 3:  To enhance existing academic programs and in preparation for the accreditation processes in the various campus colleges, departments, and programs, evaluate selected collections through examination of materials. Recommend new titles for purchase as well as titles for de-selection or “weeding.” (MG 1 Ob 3; MG 4, Ob 1, Ob 3, & Ob 5; & MG 7, Ob 2)

Assessment Measure:  If contacted by an academic department or program, the Library’s Collection Development Team will gather necessary data and send a report to the unit and/or faculty member(s) requesting assistance within the stated parameters. If time and personnel are available during the 2014 Spring Semester, the Collection Development Team will select a subject area with graduate programs and work with selected faculty members to weed the subject area and purchase more relevant materials.

Intended Results:  The Library must ensure it has and/or provides access to the most appropriate materials to support classroom assignments and projects and to meet the research needs of students and faculty.

OBJECTIVE 4:  Continue to explore opportunities to partner with member institutions in the Texas Tech University System for joint purchases of resources and access to information.” (MG 4, Ob 3; & MG 6, Ob 2)

Assessment Measure:  The Director and other appropriate staff members will work with their counterparts from the Texas Tech University System to explore and plan for cooperative agreements within the System. The Director will survey the selected faculty members having access to the Health Science Center’s Library’s eresources as to the usefulness of the program.

Intended Results:  Any new cooperative agreements should increase ASU Library users’ access to information, hopefully at a reduced cost. If the survey of faculty participating in the Health Science Center Library access program report favorable experiences, the Director will ask for an expansion of the program to other ASU faculty members in related science disciplines.

OBJECTIVE 5:  The Library will meet or exceed the national averages and those for a selected group of stretch peer institutions on “total staff per 1,000 FTE students” and “librarians and other professional staff per 1,000 FTE students.” (MG 1 Ob, 1; MG 4, Ob 3; MG 5, Ob 3-KPI 2; & MG 7, Ob 1 & Ob 2)

Assessment Measure:  Meet or exceed the average staffing levels per 1,000 FTE students for total staff and for librarians and other professional staff of identified stretch peer institutions and national averages. The latest available data from NCES and/or Texas Academic Library Statistics will be used for comparison purposes.

Intended Results:  This will demonstrate Library and University commitment of support for services in comparison to identified stretch peer institutions and national averages.

OBJECTIVE 6:  To help with professional and support staff development, continue staff development programs. (MG 1, Ob 3 & Ob 6)

Assessment Measure:  Continue a series of staff development programs to improve overall operations and performance. This includes providing necessary training to ensure sufficient backups of all electronic workflow assignments.

Intended Results:  Improve overall staff performance and expertise.

OBJECTIVE 7:  Promotion of Texas Digital Library (TDL) services to ASU faculty and departments. (MG 1, Ob 3; & MG 6, Ob 2)

Assessment Measure:  Following implementation of the latest Vireo release, the Electronic Serials Librarian (ESL) will work with the College of Graduate Studies to implement the full electronic thesis program on campus. All training for and implementation of the program will be finished before the end of the 2013 Fall Semester. The Director and the ESL will also work throughout the academic year to promote the use of the digital repository service offered by TDL.

Intended Results:  To aid the thesis process and to preserve these important resources for use by the ASU Community and area residents.

OBJECTIVE 8:  Develop Library support services for CONNECT! (MG 4, Ob 2, Ob 3, & Ob 8; MG 6, Ob 1)

Assessment Measure:  Continue working with personnel and materials from the Center for Community Engagement to determine the most appropriate ways for the Library to support the goals of the CONNECT! initiative. Throughout the year, the Library will participate through various displays, campaigns for local organizations, and with requested classes support.

Intended Results:  To help ensure the success of the CONNECT! initiative and improve student learning outcomes and success.

OBJECTIVE 9:  Investigate the addition of social media/networking to the Library’s communication channels.

Assessment Measure:  In FY 14, the Library will use the previously developed literature review to determine current best practices in implementing social media in academic libraries to interact with library patrons. The Library may work with the Information Technology and Communications and Marketing Departments in exploring possible tools and perhaps beta-testing their use in the academic library context. The Director will work with a special task force for testing and implementing selected social media solutions by the end of the 2014 Spring Semester.

Intended Results:  Since students and other ASU Community users utilize social media and networking applications for staying in touch and maintaining awareness of events rather than traditional communications channels such as email, the Library needs to explore opening new channels for communicating with ASU users.

GOAL 2:  INFORMATION LITERACY (MG 4, 5, & 7)

OBJECTIVE 1:  Continue assessment of student learning outcomes of Information Literacy skills in English 1302 and USTD 1201 bibliographic instruction sessions. (MG 4, Ob 3; MG 5, Ob 3-KPI-1; & MG 7, Ob 1 & Ob 2)

Assessment Measure:  Create and implement new assessment measures by the end of the 2013 Fall Semester. All new assessments and outcomes will be tied to ASU Learning Goals and the Library’s Instruction Mission Statement.

Intended Results:  Students will learn about and improve their ability to use information literacy skills to complete their assignments and meet their research needs.

OBJECTIVE 2:  Continue Development of Information Literacy modules for freshman seminar courses. (MG 3, Ob 3; MG 4, Ob 3; & MG 7, Ob 1 & Ob 2)

Assessment Measure:  Work with instructors teaching the course offerings for the freshman seminars to ensure successful mastery of the Information Literacy competency. This includes development of learning outcomes, sample assignments, assessment measures, active learning activities, and course specific subject LibGuides. All components need to be finished and available to instructors prior to the beginning of each semester.

Intended Results:  Information Literacy skills are essential to ensure the success of any student in the 21st century.

GOAL 3:  IMPROVE OPERATIONS OF THE WEST TEXAS COLLECTION AND THE UNIVERSITY ARCHIVE (MG 6)

OBJECTIVE 1: Develop a new mission statement and vision for the Collection and Archive. (MG 6, Ob 2 & Ob 3)

Assessment Measure:  Create a proposal for a revised mission statement, new vision statement, and plan for “recreating” the Collection and Archive that will be presented to the President by the beginning of the 2014 Spring Semester.

Intended Results:  The Collection and Archive must find ways to fulfill its intended purposes by using more digital approaches to the preservation of materials and historical resources and documents.

OBJECTIVE 2:  To continue to serve as a resource for the History Department. (MG 4, Ob 3)

Assessment Measure:  Continue to work with classes doing historical research and to provide ongoing internship opportunities for history majors.

Intended Results:  Provide opportunities to give history students a hands-on approach to historical research and to develop skills in archival work. Also, provide classes with the needed materials and expertise to complete research assignments.

OBJECTIVE 3:  To connect with the community, the WTC will collaborate with various organizations and individuals on special projects and programs. (MG 6, Ob 2 & Ob 3)

Assessment Measure:  The WTC will collaborate with at least two organizations or individuals on special events by 31 May 2014.

Intended Results:  This would promote ASU and the WTC while providing a service to the community.

OBJECTIVE 4:  The Executive Director and University Archivist will continue to administer the Campus records Retention program. (MG 6, Ob 2 & Ob 3)

Assessment Measure:  By 31 May 2014, at least four additional training sessions will be offered with attendees coming from all administrative units on campus.

Intended Results:  Ensure compliance with all System and State regulations concerning records retention for a State agency.

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  1.  MG=Master Goal, CO=Current Objectives, & SD=Strategic Directions.