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Library Goals and Objectives - Annual Report - FY 2013

GOAL 1:    IMPROVE USER ACCESS TO INFORMATION (MG 1, 2, 3, 4, 5, 6, & 7)1

OBJECTIVE 1: To help with retention and improve student success rates, continue to evaluate Library usage and satisfaction with services through user surveys. (MG 2, Ob 1, Ob 3, & Ob 5; MG 3, Ob 3; MG 4, Ob 3; MG 5, Ob 1 & Ob 3-KPI 1; & MG 7 Ob 1 & Ob 2)

Assessment Measure:  In FY 13, the Library will survey student satisfaction levels with services, resources, and amenities available in the Learning Commons. The Library will work with a graduate marketing team (if one is available) from the College of Business to conduct the survey. The team will use a survey instrument similar to those from previous surveys using Lickert scaling to determine satisfaction with services and resources. The surveys will include satisfaction ratings concerning the features of the Learning Commons. Success will be defined as means that are equal to or exceed satisfaction levels as obtained in the 2011 student survey.

Intended Results:  Results of the survey provide valuable feedback on the quality of services and resources provided by the Library to the ASU community.

Actual Results:  In the 2013 Spring Semester, the Library worked with a graduate student team from one of Dr. Rex Moody’s classes to conduct a systematic user satisfaction survey with students. The survey would seek students’ opinions on the quality of the Library’s services, resources, and building amenities. The team used similar methodology (ServQual) as previous graduate teams conducting prior surveys with students and faculty members. The team achieved an 18% response rate, but they determined the results had a 95% confidence level for the validity of the results. (Library Student Survey, 2013, p. 4) Their instrument used a five point Lickert scale ranging from strongly agree/very satisfied to strongly disagree/very dissatisfied. Questions were phrased both positively and negatively to strengthen the reliability of responses and results. Because of differences in some scales it was not always possible to compare the results from the 2013 survey to the last student survey conducted in 2011. Similar to the 2011 survey, the 2013 team found a consistent result that on average less than 5% of the respondents checked the negative responses (very dissatisfied/strongly disagree or dissatisfied/disagree). On the positive side, students averaged 68-75% of the time selecting agree/satisfied to very satisfied/strongly agree. This indicated a high degree of satisfaction with services and resources provided by the Library. For the amenities of the Learning Commons, students expressed a high degree of consistent satisfaction with scores from a high of 4.077 for the main entrance/gathering area to a low of 3.917 for the coffee bar. These averages were slightly below those of the 2011 survey, but those reactions (2011) were measured only two months after the opening of the Learning Commons. Since the usage statistics for the Library in FY 13 are at the highest levels ever recorded, the students seemed very satisfied with the Library and its Learning Commons.

Use of Results:  Like the previous student survey in 2011, the findings from the 2013 survey provided evidence of the quality of the Library’s services, resources, and the amenities of the Learning Commons. The Library plans to use another graduate team to conduct the next survey (spring 2014) concerning faculty members’ opinions with the Library’s services, resources, and the Learning Commons amenities. In addition, thought is being given to conduct a separate user satisfaction survey with campus staff members.

OBJECTIVE 2:  To help improve access to electronic resources, the Information Access Taskforce will work to recommend the best course of action to take on link checking software options, streamlining of database pages, cross-unit workflow issues concerning adding and deselecting electronic resources, adapting electronic resources to mobile technology access, refinement of the “U-Search” discovery tool, and the possibility of adding an ebook downloading service. (Mg 3, Ob 3; & MG 4 Ob 3)

Assessment Measure: All recommendations should be submitted to the Director no later than 8 March 2013. Implementation will be completed by August 2013.

Intended Results: Improve ease of user access to the various online resources available through the Library’s online catalog (RamCat) and the campus portal (RamPort).

Actual Results: The taskforce addressed the issue of streamlining database web pages. A single, new set of pages will be utilized by researchers interacting through RamPort, Blackboard, and the webpages, utilizing new features of the LiveWhale content management system. This should also go a long way to addressing cross-unit workflow issues concerning adding and deselecting electronic resources. The taskforce addressed the mobile technology access issue by working with Information Technology to include a Library component in the current ASU mobile app. The U-Search discovery tool was examined and refined, allowing for limiting to subject-pertinent databases. Recommendations were submitted to the Director, approved, and implemented. Real-time searching functionality and instant viewing of videos and ebooks were investigated and subsequently implemented U-Search.

Use of Results: These results will provide better and faster access to Library resources for students, faculty, and staff. Additionally, Library staff workload has been reduced with regard to maintaining multiple access points, providing a more nimble communication of changes in Library resources and services to ASU clientele. A subcommittee has been created and charged with adding ebook downloading service functionality, and is currently addressing this topic.

OBJECTIVE 3:  To enhance existing academic programs and in preparation for the accreditation processes in the various campus colleges and departments, evaluate selected collections through examination of materials. Recommend new titles for purchase as well as titles for de-selection or “weeding.” (MG 1 Ob 3; MG 4, Ob 1, Ob 3, & Ob 5; & MG 7, Ob 2)

Assessment Measure:  If contacted by an academic department or program, the Library’s Collection Development Team will gather necessary data and send a report to the unit and/or faculty member(s) requesting assistance within the stated parameters. If time and personnel are available during the 2013 Spring Semester, the Collection Development Team will select a subject area with graduate programs and work with selected faculty members to weed the subject area and purchase more relevant materials.

Intended Results:  The Library must ensure it has and/or provides access to the most appropriate materials to support classroom assignments and projects and to meet the research needs of students and faculty.

Actual Results: The Director and Assistant Director for Research and Instructional Services (ADRIS) worked with both a Computer Sciences and a Management Information Systems faculty member to examine and weed the QA call number area of outdated materials. An estimated 1,000 volumes of out-of-date materials were withdrawn from the collection.

Use of Results: A portion of the Library’s Materials Budget was used to buy new resources for this area, selected by the faculty members and the ADRIS. The Library will have a more focused, up-to-date collection to support these programs.

OBJECTIVE 4:  Using unspent Materials Budget allocations to academic departments, work with the University Library Committee to administer the “Library Excellence Fund.” (MG 1, Ob 3; & MG 4, Ob 1, Ob, 3, & Ob 5)

Assessment Measure: Each spring semester, the Executive Director asks the University Library Committee to appoint a subcommittee to work with him and the Head of Library Technical Services to allocate the Excellence Fund. Academic departments will submit requests no later than the first week in May. The subcommittee will make final recommendations no later than the first week in June.

Intended Results:  The Excellence Fund, composed of unused departmental allocations, allows academic departments to recommend for purchase library resources normally too expensive to acquire and/or to round out the collection.

Actual Results: Because of a reduction in HEAF allocations in FY 13, the academic departments only received allocations for renewal of serials and continuations. Many of the departments had to make a large number of cancellations because of the reduced funding. Since the formulaic allocation process could not be used in this academic year, the remaining unspent amount of money was simply applied to the purchases of identified needed resources. Since there was no “Excellence Fund” this year, there was no need for a committee.

Use of Results: Since it appears funding sources and amounts are changing, the Director will be working with the University Library Committee to reevaluate the usefulness and/or continuance of the Excellence Fund in future review periods.

OBJECTIVE 5: Continue to explore opportunities to partner with member institutions in the Texas Tech University System for joint purchases of resources and access to information. (MG 4, Ob 3; & MG 6, Ob 2)

Assessment Measure: The Executive Director and other appropriate staff members will work with their counterparts from the Texas Tech University System to develop a plan for the System Library Resources Project. The most likely component in FY 13 is improvements in the ILL services between member institutions for access to shared ejournal resources.

Intended Results: Any new cooperative agreements should increase ASU Library users’ access to information, hopefully at a reduced cost.

Actual Results: On 5 February 2013, two Library staff members and members of the ASU Information Technology Department joined the Director in a conference phone call with representatives from Texas Tech University Library, Texas Tech Health Science Center Library, Texas Tech IT, the VP of Academic Affairs from the Health Science Center, the Associate Provost for Academic Support on the main Tech campus, and Dr. Rallo from the System Office. As a result of that meeting, the Texas Tech Health Science agreed to allow selected ASU faculty members (Nursing and Physical Therapy) log on capability for accessing the eresource holdings of the Health Science Library.

Use of Results: In fall of FY 14, the Director will survey the selected faculty members concerning the usefulness of this program. If it proves popular and useful, the Director plans to ask for an expansion of this program to other faculty members from the ASU campus.

OBJECTIVE 6: The Library will meet or exceed the national averages and those for a selected group of stretch peer institutions on “total staff per 1,000 FTE students” and “librarians and other professional staff per 1,000 FTE students.” (MG 1 Ob, 1; MG 4, Ob 3; MG 5, Ob 3-KPI 2; & MG 7, Ob 1 & Ob 2)

Assessment Measure: Meet or exceed the average staffing levels per 1,000 FTE students for total staff and for librarians and other professional staff of identified stretch peer institutions and national averages. The latest available data from NCES and/or Texas Academic Library Statistics will be used for comparison purposes.

Intended Results: This will demonstrate Library and University commitment of support for services in comparison to identified stretch peer institutions and national averages.

Actual Results: During this academic year, the Director did not have time to analyze the data for FY 2011 as it did not become available until late in the review period.

Use of Results: Hopefully both the FY 11 and, if available, the FY 12 data will be analyzed in the next review period.

OBJECTIVE 7: Investigate the PORTICO service that ensures electronic resources will be accessible to future ASU researchers, scholars, and students. (MG 4, Ob 3; & MG 6, Ob 2)

Assessment Measure: TRecommendations from the Collection Development Team concerning this service should be sent to the Director by 8 March 2013. If recommended for purchase and if funding is available, the Library will then negotiate a contract with the service beginning by summer 2013.

Intended Results: This service will ensure perpetual access to electronic information resources.

Actual Results: No progress was made on this objective within the review period.

Use of Results: Due to continuing budget constraints, it is doubtful if this option will be pursued in FY 14.

GOAL 2IMPROVE USER SERVICES (MG 1, 2, 3, 4, 5, 6, & 7)

OBJECTIVE 1: To help with professional and support staff development, continue staff development programs. (MG 1, Ob 3 & Ob 6)

Assessment Measure: Continue a series of staff development programs to improve overall operations and performance. This includes providing necessary training to ensure sufficient backups of all electronic workflow assignments.

Intended Results:  Improve overall staff performance and expertise.

Actual Results: Virtually all staff members participated in either in-house workshops, University sponsored training sessions, or professional meetings and workshops. (See individual unit reports for FY 13.) The Library also continued its annual Staff Training Days (15, 17, & 22 May 2013) with activities covering unit training/project sessions, a presentation concerning various discount programs offered to State employees, a presentation concerning how the Central HS librarian works with teachers to prepare students for information access beyond el-hi, and a presentation by IT representatives on PC security issues and recognizing valid software update messages.

Use of Results: The annual staff training day and other similar workshops are ongoing tasks each review period.

OBJECTIVE 2: Complete implementation of recommendations and determine course of action on appropriate focal point before the end of the 2013 Spring Semester. The LibGuides Task Force and the Assistant Director for Access Services will investigate the possibility of moving electronic reserves from the present platform to LibGuides for possible implementation in FY 14.

Assessment Measure: Complete implementation of recommendations and determine course of action on appropriate focal point before the end of the 2012 Spring Semester.

Intended Results: Improve library users’ ease of access to library resources.

Actual Results: The Information Access Task Force has determined that while there is a need to have multiple access points to Library resources, the Library’s homepage best serves as the primary vehicle for access, due to accessibility, functionality, and instruction purposes. Accordingly, the Library’s Blackboard interface has been re-designed, and will go live before the 2013 Fall Semester. The Library’s RamPort interface will have a similar look and feel, and will go live thereafter. Each will direct students to the Library’s homepage for research purposes. Database lists have been consolidated as stated in Goal 1, Objective 2. Due to expense, the determination was made by the Assistant Director for Access Services to utilize Blackboard for the delivery of electronic reserves.

Use of Results: The use of the Library’s homepage as a primary vehicle for research and the consolidation of database lists will streamline students’ and faculty’s research, facilitate the instruction of students in utilizing a single interface, and reduce staff workload.

OBJECTIVE 3:  To enhance existing services and plan for new services, continue working with University Library Committee for creation and review of Library policies and procedures.

Assessment Measure:  Each Library department and unit will continue to revise and update process and service procedures. (See individual department and unit reports.) One or two Library departments will move their procedure manuals to a WIKI or SharePoint format by the end of the 2013 Spring Semester. The Executive Director will complete revisions to and submit for approval all remaining Library policies to the University Library Committee before the end of the 2013 Spring Semester.

Intended Results:  Intended to keep Library policies in line with University and System rules while ensuring accepted best practices in academic libraries.

Actual Results:  This remains an ongoing task. The following policies were either created or revised and subsequently approved by the University Library Committee in the FY 13 period: PPM #3 Library’s Primary Clientele and Acceptable Facilities Use (new and approved 12/12), PPM #4 Circulation (revised and approved 2/13), PPM #5 Interlibrary Loan & Document Delivery (revised and approved 12/12), and PPM #7 Friends of the Porter Henderson Library and West Texas Collection (revised and approved 1/13).

Use of Results: The overall objective of keeping policies up-to-date and in compliance with System and University regulations is an ongoing task in each review period.

OBJECTIVE 4:  Continue to investigate and implement services and resources to support ASU distance learning students and programs. (MG 3, Ob 3; & MG 4, Ob 1 & Ob 3)

Assessment Measure: The Executive Director will work with the Distance Education Committee on a review of copyright compliance issues. The Library will participate with Information Technology’s Project Office in a campus-wide effort to address streaming video issues and storage for periodicals and other serial publications moving from print to PDF or similar formats. Recommendations on solutions will be available by the end of the 2013 Spring Semester.

Intended Results: The Library will have resources and services in place to support existing and new distance learning programs.

Actual Results: Although there was little progress from work with the Distance Education Committee, the Director and the Multimedia Librarian were able to accomplish a draft and implementation of a copyright compliance page in conjunction with the streaming video taskforce from Information Technology. This page will eventually grow into a campus copyright information page. The streaming video task force completed the majority of work to roll out the service for use in July 2013 and full implementation in the 2013 Fall Semester.

Use of Results: This implementation will enable the Library and the faculty to legally stream videos needed for various online classes.

OBJECTIVE 5:  Determine the best course of action for the Texas Document Collection. (MG 5, Ob 3; & MG 6, Ob 3 & Ob 3)

Assessment Measure: Appoint a taskforce in the fall 2012 to determine disposition of the Texas Documents Collection. The Texas Document Program was discontinued following the 2011 Legislative Session.

Intended Results: To preserve the most important resources for use by the ASU Community and area residents.

Actual Results: The taskforce met, but after subsequent research by the Reference/Government Information Librarian (RGIL) disclosed that no other Libraries were investigating the disposition of their Texas Documents collections. The Director decided to suspend further work by the taskforce.

Use of results: The Texas Document Collection will remain a valuable information resource for the ASU community. If future developments warrant additional considerations, the Director may call the taskforce back to work on this topic.

OBJECTIVE 6: Promotion of Texas Digital Library (TDL) services to ASU faculty and departments. (MG 1, Ob 3; MG 5, Ob 3-KPI 1; & MG 6, Ob 2)

Assessment Measure: Work with personnel and materials from the TDL to identify ASU academic departments and faculty members most likely to benefit from its services and resources. At least one academic department and two faculty members will begin using TDL services and/or resources by 31 August 2013.

Intended Results: To preserve the most important resources for use by the ASU Community and area residents.

Actual Results: The Director and the Electronic Serials Librarian (ESL) worked with the Dean of the College of Graduate Studies for implementation of the Vireo software from TDL to move the campus to a truly electronic thesis process. On June 18th, a selected group of graduate faculty and other interested administrators attended a presentation given by the ESL concerning the electronic thesis process using the Vireo software as well as information on TDL’s institutional repository service.

Use of Results: It is hoped the College of Graduate Studies will implement an electronic thesis process beginning in fall 2013.

OBJECTIVE 7: Develop Library support services for CONNECT! (MG 4, Ob 2, Ob 3, & Ob 8; MG 6, Ob 1)

Assessment Measure: Work with personnel and materials from the Center for Community Engagement to determine the most appropriate ways for the Library to support the goals of the CONNECT! initiative. Plans should be developed and implemented by 14 January 2013.

Intended Results: To help ensure the success of the CONNECT! initiative and improve student learning outcomes and success.

Actual Results: The Library has purchased materials to support this project, has created a LibGuide to promote and provide access to these and other relevant materials, and made a display case available in spring 2013 for the promotion of this endeavor. Also the Media Library Assistant directed a very successful drive in February 2013 to collect needed items for the Concho Valley Home for Girls and the Children’s Emergency Shelter. Contributions included personal hygiene items, toys, clothing, and toiletries. A second drive for the Humane Society is occurring in July 2013.

Use of Results: The Library continues to support ASU’s CONNECT! initiative. Planning is also underway for a fall semester drive for the Faith in Action Chapter of the Area Agency on Aging. The Media Library Assistant and the Director are working with faculty members to offer students engagement opportunities with the chosen agencies.


OBJECTIVE 1: Continue assessment of student learning outcomes of Information Literacy skills in English 1302 and USTD 1201 bibliographic instruction sessions. (MG 4, Ob 3; MG 5, Ob 3-KPI-1; & MG 7, Ob 1 & Ob 2)

Assessment Measure:  In FY 13, the Library will use the assessment instrument developed in FY 12 in bibliographic instruction sessions with lower-level courses. The assessment instrument will be a brief quiz given following the class that will ask several objective questions based on basic learning objectives common to all bibliographic instruction sessions, and a subjective section asking class members to write down the two most significant points covered in the class. Success will be defined by the number of students scoring 80% or more on the quiz.

Intended Results:  The data gleaned from this assessment will help the Library understand student knowledge of information literacy skills discussed in bibliographic instruction sessions.

Actual Results: Data gathered in the 2013 Spring Semester indicated a pass rate of 88% on this assessment instrument, up from a pass rate of 81% in the 2012 Spring Semester. Additionally, other assessment instruments have been developed and are being piloted.

Use of Results: Data indicates students are becoming successful in achieving selected information literacy goals. This and/or additional information literacy assessments will be utilized in FY 14.

OBJECTIVE 2: Develop Information Literacy module for pilot freshman seminar courses. (MG 3, Ob 3; MG 4, Ob 3; & MG 7, Ob 1 & Ob 2)

Assessment Measure: Work with instructors teaching the pilot course offerings for the proposed freshman seminar to ensure successful mastery of the Information Literacy competency. This includes development of learning outcomes, sample assignments, assessment measures, and course specific subject LibGuides. All components need to be finished and available to instructors prior to the beginning of the fall 2012 semester and spring 2013 pilot classes.

Intended Results: Information Literacy skills are essential to ensure the success of any student in the 21st century.

Actual Results: The RGIL and ADRIS worked with faculty members, administration, and involved staff members in the development of pertinent learning outcomes, sample assignments, and assessment measures. Information literacy components have been included in the ASU’s critical thinking core curriculum component mandated by the Texas Higher Education Coordinating Board. All pertinent freshman seminar information literacy instructional videos have been developed by the RGIL and are hosted on the Kaltura server. Online assessments have been created and loaded to test student success upon having watched these videos. Due to a burgeoning number of freshman seminars, LibGuides will be created with priority for seminars with a research component and as deemed necessary by the seminars’ instructors by the beginning of the 2013 Fall Semester.

Use of Results: Instructional videos, assessments and LibGuides will support the development of information literacy skills/critical thinking skills amongst freshman seminar students, as well as students of other courses. Assessment outcomes for the videos will be monitored in FY 14.


OBJECTIVE 1:  Determine whether to continue publication of the Library Newsletter.

Assessment Measure: A decision will be made concerning the future of the Newsletter and any alternative means of communicating with the campus community by 31 August 2013. (See Objective 2 below.)

Intended Results: Ensure the University community is informed about new services, developments, and resources in the Library.

Actual Results: Because of other pressing assignments and tasks, no decision was made concerning alternatives to the current newsletter format in this review period. November and May issues were sent to the campus.

Use of Results: This remains an ongoing discussion for FY 14. (See also results sections in Objective 2 below.)

OBJECTIVE 2:  Investigate the implementation of adding social media/networking to the Library’s communication channels.

Assessment Measure:  In FY 13, the Library will use the previously developed literature review to determine current best practices in implementing social media in academic libraries to interact with library patrons. The Library may work with the Information Technology and Communications and Marketing Departments in exploring possible tools and perhaps beta-testing their use in the academic library context. A report regarding these findings will be submitted to the Executive Director, at which point, potential implementation could occur in FY 13 or 14.

Intended Results:  Since students utilize social media and networking applications for staying in touch and awareness of events rather than traditional communications channels such as email, the Library plans to open new channels for communicating with ASU users. This could be a replacement for the more traditional newsletter format.

Actual Results:  The RGIL submitted the literature review to the Director on 12 July 2012.

Use of Results:  Upon review and comment on the literature review by the Director, social media may be implemented in some fashion in FY 14 as well as a final determination on the continued publication of the traditional Newsletter.


OBJECTIVE 1:  To provide additional flexibility to support research, co-curricular activities, residential campus life, and student recruitment and retention efforts, investigate the use of portable dividers to create additional instruction spaces within the Learning Commons on the First Floor of the Library and/or other areas of the Library. (MG 2, Ob 3)

Assessment Measure:  By the end of the fall semester, the Director’s Office Group will determine the feasibility of purchasing and using portable dividers within the Library. If purchase is recommended, then implementation will be accomplished as early as possible in the 2013 spring semester.

Intended Results:  The flexibility of using the portable dividers should allow the Library to accommodate additional requests for library instruction sessions as well as accommodating special events with minimal disruption to students using other parts of the Learning Commons or Library.

Actual Results:  The Library purchased a portable divider system in November 2012. The Library is using the system as needs arise. All indications point to this system fulfilling the desired outcomes as outlined in the “Intended Results.”

Use of Results:  This objective is considered accomplished and will not appear in the Library’s FY 14 Goals and Objectives.

OBJECTIVE 2:  Depending on available funding, finalize plans to purchase and install a compact shelving unit in the Media Collection storage room. (MG 2, Ob 1)

Assessment Measure:  By the end of the 2012 Fall Semester, all necessary requests will be submitted to the Provost for approval of this project with implementation recommended for spring 2013.

Intended Results:  The compact shelving unit will provide greater storage capacity with proper components to protect media materials.

Actual Results:  This project was shelved in the 2012 Fall Semester due to recommendations from the Provost’s Office to preserve the Library fund balance.

Use of Results:  Because of changing priorities from the University’s Administration and reallocation of some funding lines, the Library will need to use its Fund Balance for more operational and Materials Budget expenses rather than purchases of capital equipment.


OBJECTIVE 1:  Continue to solicit and process materials from the campus community that are of historical value. (MG 6, Ob 2 & Ob 3)

Assessment Measure:  Under normal circumstances, respond within one week of any contact and process materials in a timely manner.

Intended Results:  Under normal circumstances, respond within one week of any contact and process materials in a timely manner.

Actual Results:  Materials were added to the University Archive from several campus departments as well as alumni and retired faculty/staff members. Each time, a response was made by archive staff within one week of initial contact. The material is being processed and added to the master finding tool.

Use of Results:  University Archive materials have been used on numerous occasions throughout FY 13 for historical research, class and organizational/departmental projects, and in preparing SACS reaffirmation documents. Currently, the materials are being used by Communications and Marketing and the WTC to prepare for events commemorating the 85th Anniversary of ASU.

OBJECTIVE 2:  The Executive Director and University Archivist will continue to administer the campus records retention program. (MG 6, Ob 2 & Ob 3)

Assessment Measure:  By 31 August 2013, at least three administrative units on campus will be brought into full compliance with the University’s Records Retention Schedule.

Intended Results:  Ensure compliance with all System and State regulations concerning records retention for a State agency.

Actual Results:  During FY 13, four records retention training sessions were held (three basic and one advanced) for office coordinators and other administrative staff members primarily in the Academic Affairs Division as well as numerous one on one training/consulting meetings. Additionally, three amendments were submitted to and approved by the State Library and Archives Commission. While it has not been ascertained whether or not three offices are in complete compliance, at least three offices are actively using/abiding by the campus Records Retention Schedule.

Use of Results:  Due to the apparent success and positive response to the training sessions offered in FY 13, additional training will be held in FY 14 and invitations will be sent to other administrative areas on campus.


OBJECTIVE 1:  To continue adding, processing, and making available collections on local, regional and state history. (MG 6, Ob 2 & Ob 3)

Assessment Measure:  Under normal circumstances, respond within one week of any contact and process materials in a timely manner. Also explore the possibility of using the digital repository capabilities of the Texas Digital Library as a site for storage of digitized collections and resources from the West Texas Collection.

Intended Results:  Provide a repository to preserve the records that document the historical development and significance of the region and its people. Process those collections so they are preserved, organized and available to researchers.

Actual Results:  Thirty-one collections were added to the West Texas Collection (WTC) in FY 13. Each time, response was made by the staff within one week of initial contact. Many of the collections have been processed and finding tools are already available.

Use of Results:  Researchers from around the world have used the collections housed in the WTC during FY 13 (both in person, via email, or the historic image database). At the request of the President, the Director of the Library and staff of the WTC are seriously exploring a move toward increasing digitization and digital collections. An increased digital/online presence will only increase this usage and make materials more accessible to on-campus and out-of-town users.

OBJECTIVE 2:  To continue working with Region XV and public schools to increase the use of the Collection by teachers through workshops and “history trunks.” (MG 6, Ob 3)

Assessment Measure:  Provide workshops as requested. Assist public school classes in developing research skills.

Intended Results:  Provide assistance to area school teachers and students by bringing primary research materials into the classroom and providing workshops to improve teaching methods.

Actual Results:  There was no workshop needed during the summer of 2013.

Use of Results:  This is provided as needed and no workshop was necessary.

OBJECTIVE 3:  To continue to serve as a resource for the History Department. (MG 4, Ob 3)

Assessment Measure:  Continue to work with classes doing historical research and to provide ongoing internship opportunities for history majors.

Intended Results:  Provide opportunities to give history students a hands-on approach to historical research and to develop skills in archival work. Also, provide classes with the needed materials and expertise to complete research assignments.

Actual Results:  The WTC joined with the History Department in several projects: Public History classes researched the Cultural District of San Angelo in the Collection; worked with one Civil War event, Beloved Companion; and worked with Phi Alpha Theta on their initiation dinner, the Genealogy Fair, the display opening, and other events of the organization.

Use of Results:  The Public History class’s research resulted in an online presentation of student research papers. As a result of assisting Phi Alpha Theta display at the Genealogy Fair, the group was given money to assist them in traveling to New Orleans to present papers at a national conference. One student has signed up for the internship in FY 14 as a result of the Public History class.

OBJECTIVE 4:  To continue and expand community outreach projects. (MG 6, Ob 2 & 3)

Assessment Measure:  Offer three community programs within the academic year.

Intended Results:  Encourage more cooperative outreach programs with the local community and region.

Actual Results:  Four student assistants gave programs to the Tom Green County Historical Society. Staff members gave programs on the Harte Art Collection and numerous programs to local and regional organizations. The Collection Head was asked to present a program on the WTC to the Texas State Historical Association in Fort Worth.

Use of Results:  Each program and paper given to outside organizations is an opportunity to increase awareness in the WTC and what the Collection holds for the researcher. In addition it is an opportunity to educate individuals about the history of West Texas.

OBJECTIVE 5:  To continue working with the Excellence in West Texas History Fellowship Board for the fifth year of awards. (MG 6, Ob 4)

Assessment Measure:  Work with the Board to raise sufficient funds to endow at least one of the fellowships.

Intended Results:  The Fellowship program will stimulate renewed interest in researching and publishing West Texas history.

Actual Results:  It was hoped that by this time there would have been an endowment built up to secure the future of the Fellowship Program. Unfortunately, the money was not raised.

Use of Results:  FY 14 will be used to visit with individuals who are involved with history in the region as well as fund raising. It is hoped that this will provide some guidance for future work. It may be determined that the program should end.

OBJECTIVE 6:  Assist the Friends group with the annual book sale, genealogy workshop and other activities. Continue to act as liaison between the Friends group and the University. (MG 6, Ob 4)

Assessment Measure:  In accordance with University, System, and State rules, provide support for Friends’ activities.

Intended Results:  The Fellowship program will stimulate renewed interest in researching and publishing West Texas history.

Actual Results:  The WTC assisted the Friends with Treasures in the Attic, two photo ID parties, the opening of the Sanatorium display, book sale, genealogy workshop, a book signing and the Veterans Vigil.

Use of Results:  All were successful events and resulted in many people becoming aware of the WTC.


  1.  MG=Master Goal, Ob=Objective, KPI=Key Performance Indicator.