Configure your office phone’s functions using the Cisco Unified Communications Portal. Log in at https://operator.angelo.edu/ucmuser/ using your ASU username and password.
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Setting up Call Forwarding
Forward your office phone to a home or mobile phone. Login to the Cisco Unified Communications Portal and follow these steps.
- Select Phones, then Call Forwarding
- Under the device you want to forward, check the box next to “Forward all calls to”
- In the dropdown, select “Add a new number” and enter the number you want to forward to in the box.
Note: If the number you are forwarding to is a local number, enter 9 followed by your 7-digit number without area-code (i.e. 99421234). If the number you are forwarding to is long-distance, enter 9 followed by 1 and the 10-digit number including area code (i.e. 911234567890). Do not enter dashes or other characters. - Click Save
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Accessing Voicemail
Log into your mailbox from your own Extension:
- Press the Messages key
- Enter your voicemail PIN
- Press #
Log into your mailbox from another Extension:
- Press the Messages key
- Press * to interrupt automated message
- Then enter your ID (your 4-digit extension)
- Press #
- Enter your voicemail PIN
- Press #
Log into your mailbox from an outside line:
- Dial 325-486-6100
- Press * to interrupt automated message
- Then enter your ID (your 4-digit extension)
- Press #
- Enter your voicemail PIN
- Press #
If you do not know your voicemail PIN, please contact the IT Service Center to have it reset.