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Satisfactory Academic Progress Help

Did you receive an email from the Financial Aid Office telling you that you are not meeting the Satisfactory Academic Progress (SAP) policy?

There are three main reasons you may not be making SAP:

You fall into one of these categories, or maybe a combination of them. To view the policy, click the link above.

What You Must Do Now

In order to regain eligibility for financial aid, you can do one of two things:

How to File an Appeal

If you feel that you had a special circumstance within the last 12 months that prevented you from making SAP, you can file an appeal. Some examples of special circumstances are the death of a close friend or family member, hospitalization or serious illness, legal issues or other events of that magnitude over which you had no control. You will also need to provide backup documentation (e.g., obituaries, hospital bills, court orders) to substantiate your special circumstance. Please note that if your reason for filing an appeal is not deemed a special circumstance, your appeal will be automatically denied. The decision of the appellate committee is final.

  1. Fill out the SAP form in its entirety. Incomplete forms will not be processed.
  2. Provide your backup documentation to support your extenuating circumstance in one of the following manners:  fax your complete form to 325-942-2082, email it to or bring it by the Financial Aid Office in the Hardeman Building 101.
  3. Once your appeal is under review, your SAP status in RamPort will show “Appeal in review”
  4. Please allow *at least* ten days from the time your supporting documentation is received for the committee to review your appeal.
  5. Check your SAP status in RamPort.

How to Check Your SAP Status in RamPort

  1. Log in to your RamPort.
  2. Navigate to the Rams icon located at the top right of the page.
  3. Select the Financial Aid tab.
  4. Select the Financial Aid Status link.
  5. In the Select Aid Year, choose the appropriate aid year.