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Guest Services Representative

Employer: GFAB: Lodging
Posted: November 09, 2020


Applicant must have experience in general clerical or cashier work of any kind on which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Must be able to read, speak, and write English. Must meet the legal age requirement for sale of alcoholic beverages. Must be able to satisfactorily complete a Tier-1 background investigation.
Receives and confirms room reservations by letter, telephone, email, or personal contact.
Registers and assigns rooms to guests makes and issues room keys, and may escort guests to rooms as needed.
Calculates and posts charges to patron’s account and balances totals with control records; also accepts payment, makes change, and presents departing guests with a checkout statement.
Maintains and sells sundry items while safeguarding cash.
Process Night Audit procedures and closes credit card machine nightly.


Guaranteed 20hrs/wk, but has the potential to work up to 40hrs/wk. You may be required to work nights, weekends and holidays.




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