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Remote Rams

Student Guide to Learning Online

Faculty and staff are here to help you as the Ram Family transitions online.

Learning in Online Classes

Switching to online courses can be daunting. Here are some tips for making the transition to learning online:

  • Get ready and dressed everyday. It can feel a little silly, but treating every day like a regular day on campus can help you feel professional and ready to tackle the work ahead of you.
  • Use a calendar. Schedule time to work everyday. Online courses offer flexibility. Make sure you find a time that works for you.
  • Make a space. Have a dedicated space to work that’s organized.
  • Start simple. The list of assignments and projects can look a little overwhelming when all laid out online. When you sit down to work start with the easiest assignment first to get rolling and into your groove.
  • Ask questions. Ask for help. Office hours are going to look a little different, but your professors are still there to help you learn. Asking for help is always okay in courses.
  • Turn off distractions. While sitting in a classroom some instructors will ask you to put away laptops or cell phones. But now, the burden is on you! Close all those other tabs and check your IG stories later.
  • Use the syllabus! Most course schedules will likely be modified. But just like in person classes, the course syllabus is your key to the kingdom!
  • Get a digital study buddy. Learning online can sometimes be isolating. Reach out to friends and keep in touch. Utilize those online discussion boards. Students who study and work together are more likely to succeed.
  • Stay accountable. University policies regarding plagiarism still apply.
  • Check your email! We know you’re going to be bombarded by emails, and yes, you have to read them. Dedicate a few minutes every day to organizing your emails you can stay on top of your inbox.


All classes are now online. You can log in at

Getting Started with Blackboard

Once logged in, check out the Blackboard Student Support Course by clicking on “Blackboard Help For Students” under “My Courses”. It has everything you need to know about Blackboard.

Need Help?

Need help but would rather talk to a person? Call the IT Service Center. There’s someone available to help 24/7. Call 325-942-2911.


The library is open for business and here to help you!

  • As of right now, the building is still open for you to use. Check for building hours. Beginning April 10, the library building will be closed to all patrons. Computers, webcams and other technology are available to ASU students in Rooms 111 and 114 of the MCS Building.
  • Online Resources - Whether you’ve moved home or are still in the residence halls, online resources are available to you.
    • Using the ASU Library: There are SO many resources out there. Not sure where to get started? This guide will take you on a tour of the library’s website and describes different search portals, including U-Search, RamCat and Databases.
    • Research Guides: There’s a good chance that the library has already compiled a research guide for your course subject. Even if there isn’t one for the specific course you’re taking, these can be a great start for finding information.
    • Basic Library Research and Writing: Are you more of a self-starter? This self-help guide is here to assist with different phases of the research and writing process.
    • Ask A Librarian - Have you noticed this feature in Blackboard? It’s there for you! Also, you can call or email with an actual human librarian if you need more help from our Research Support Unit.

Books and eBooks

eBooks: Need digital versions of your textbooks? Many are available temporarily for free. Here are some resources that may have your textbooks:

  • RedShelf: Many of the books available at the ASU bookstore are temporarily free through RedShelf.
  • VitalSource: Create an account to gain access to textbooks from any publishers.
  • If your professor uses free/open textbooks, they might be at Open Culture or OpenStax.

Ram Central Station: The ASU bookstore is going online only. You can still shop online. There’s free shipping! If you have questions contact Karmen White at 325-942-2335 or

Online Tutoring

Tutoring, Supplemental Instruction, and Math Lab support are available in Blackboard. Hours vary. For times and available subjects, ASU students should open Blackboard, go to the Academic Services Tab, and choose Tutor Center, Supplemental Instruction & Math Lab. If you have questions, contact Erin Girsch, Director of Academic Support Services, at

  • Math Tutoring: Available 2:00-7:00 M-F and 4:00-8:00 on Sunday in Blackboard. Open Blackboard, go to the Academic Services Tab or find Tutor, SI, and Math Lab Academic Support for Students in your list of Organizations. Use the Math Lab button to enter the virtual space.
  • Supplemental Instruction has resumed for the spring semester. Contact your SI leader or professor for the SI schedule for your course.
  • The Tutoring Center opens March 26. Hours vary by subject. Open Blackboard, go to the Academic Services Tab or find Tutor, SI, and Math Lab Academic Support for Students in your list of classes. Use the Tutor Center Tab, find the course with which you need help, and enter the virtual tutoring session.
  • Upswing: Upswing provides 24/7 tutoring for most of our undergraduate courses.
    • Create an account using your ASU email address
    • Choose a tutor.
    • Tutoring sessions are live video sessions. You and your tutor can share documents, work through problems on whiteboards.
  • Writing Center: Through the rest of the spring semester, the Writing Center will accept e-submissions. Submit your writing to get help.

Disability Services

Disability Services are still available should you need accommodations. Contact them if you need assistance.


If you don’t have internet at home, several companies have announced plans to offer free service for 60 days to households with students as classes are moving online.

Please note: Some internet carriers listed are not available in the San Angelo area, but are included for students who may be in other areas.

Free Service Offers

Mobile Carrier Plan Adjustments

  • T-Mobile is providing unlimited data to all current T-Mobile and Metro by T-Mobile customers for the next 60 days. Customers also have an additional 20GB of mobile hotspot data.
  • AT&T has lifted home broadband data usage caps and opened all public wifi hotspots

Students may also consider adding a wifi hotspot plan to their cellular account for approx. $10 per month. Check with your carrier for information on their offers.

Tom Green County Library offers wifi hot-spots that can be checked out by cardholders. Contact the Tom Green County Library more information.

Office 365

With Office 365 you can download Microsoft Office software, including Word, Excel, and Powerpoint on all of your devices. You can also access online versions of these programs, upload your files to the OneDrive cloud, and share your documents with other users. Log in to your Office 365 account at using your ASU email address and password.
Learn more about Office 365
Learn more about Using OneDrive 

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