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Acceptable Forms of Identification

Please bring one of the following types of identification with you when you come to the OneCard Office to have your photo taken. All IDs must be current (not expired).

Valid forms of ID include:

  • State driver’s license (including state-issued temporary or provisional licenses with photos)
  • State-issued identification card
  • Military-issued identification card
  • Valid U.S. or foreign-issued passport (showing country of origin)
  • Permanent Resident Alien Card
  • Non-immigrant Visa (F-1, F-2, F-3 Visas)
  • Certificate of U.S. Naturalization
  • Mexican Consular Card

The following documents are not sufficient to verify identity:

  • Social Security card
  • Birth certificate
  • Bank card (even if it includes the cardholder’s photo)
  • Employer ID
  • University ID
  • Voter registration card
  • Utility bill
  • Any expired form of ID

If you do not have any of the above valid forms of identification, you can provide all of the following items:

  • Social Security card
  • Birth certificate
  • Utility bill with name and address
  • Signature

How to Verify Your Identity

You may submit verification in one of the following ways:

  • Bring an approved ID type to the OneCard Office in the West Office Annex during regular business hours.
  • Mail a photocopy of an approved ID type to: Higher One, 25 Science Park, New Haven, CT 06511.
  • Fax a copy to Higher One at 866-309-7443.

For more information about identity verification, contact the ASU OneCard Office at 325-942-2331 or Higher One at 1-877-278-1919.