Known Blackboard Issues
Problems Reordering Items
When using Google Chrome or Internet Explorer you cannot reorder items. When reordering items through the drag and drop methods is used the page jumps to the bottom and then back to the top. The menu item, content item, or grade center item I tried to move has not been reordered.
Using the drag and drop method for moving content in the course menu, content area, or grade center does not work properly for Google Chrome or Internet Explorer. However, you may reorder using the contextual menu in Blackboard. The image below shows where you may find that menu in the course menu (student navigation pane). This is a known issue and will be resolved with the next release of Blackboard.
RamPort Login for Blackboard
RamPort will not directly log me into Blackboard.
For users who are connecting to Blackboard from within RamPort, once you click the ‘Blackboard’ button in the top right section of RamPort, they will be prompted to provide their username and password again. This is functioning as normal at this time and the team is looking into ways to adjust this functionality in the future.
YouTube Mashup Tool
The YouTube Mashup Tool does not allow new videos to be added. Error states device not supported.
- Log into youtube.com, select the video you want to add.
- Copy the url
- Go back to the editor on Bb environment
- Click on Insert/Edit Embedded media
- Paste the url into the File/URL
- Change Type to Embedded Audio
Bb Grader App
The instructor app for grading, Bb Grader, will not connect to out current version of Blackboard, Learn 9.1 Q4 2016. Instructors are unable to login to the Bb Grader App, and will receive an error. Sometimes the login appears to succeed, but the app displays the following:
“Something went wrong while getting assignments.”
At other times, a network error occurs:
“Unable to connect to the server.”
Peer review screen defaults to first review received. Regardless of which peer review the student or instructor has selected to view, the first peer review received will be displayed by default instead of the one selected.
The user may select any review to open it up in the PeerMark viewer, and then click on the “<>” links at the top-right of the screen to cycle through the other peer reviews received.