The Interlibrary Loan-Document Delivery Unit attempts to obtain and deliver articles and book chapters in a digital format to the ASU community. Due to the Covid-19 pandemic, the Library is limiting requests for physical materials such as entire books. Requests for physical materials will only be processed following internal Library procedures. Please utilize this form if a physical book is absolutely necessary, and we will respond as we evaluate your request.
Since most ILL items received electronically are in PDF format, visit the ADOBE Reader troubleshooting web page for quick tips on how to view PDF files on the web.
For information about any of your pending ILL requests, please contact our ILL staff via email at firstname.lastname@example.org
Due to technical difficulties that unfortunately occur now and then, some of the requests submitted by you, our patrons, may not reach the ILL office. With this in mind, we ask that you please ALWAYS keep a record of all your requests. Check items off your list as they are received to help you keep track of what has arrived and what has not. Please notify our office if you received a confirmation message stating that, “your request was submitted successfully” but are not contacted by us about your request(s) within a week from submission.
Read about copyright term and public domain in the United States at Cornell University’s Copyright Information Center web site.