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Angelo State University
Information Technology

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Information Technology Facts and Trends

IT Service Philosophy

About this data

IT gathers data from a variety of sources using surveys and customer feedback. IT uses this data to help measure our performance and guide our strategic planning.


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IT Services Customer Satisfaction

The information gathered from our annual Customer Satisfaction Survey is used to focus resources on services that are most important to our students.


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Growth Trends

Future service initiatives are determined by reviewing customer survey results, current service utilization, by looking at industry trends, and by investigating what other universities are doing.


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Customer Support & Availability

By evaluating service utilization and customer survey results, we plan capacity adjustments to allow for optimal availability and for the most efficient use of resources.

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