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Managing Office Phones with the Cisco Portal

Configure your office phone’s functions using the Cisco Unified Communications Portal. Log in at https://operator.angelo.edu/ucmuser/ using your ASU username and password.

  • Setting up Call Forwarding

    Forward your office phone to a home or mobile phone. Login to the Cisco Unified Communications Portal and follow these steps.

    1. Select Phones, then Call Forwarding
    2. Under the device you want to forward, check the box next to “Forward all calls to”
    3. In the dropdown, select “Add a new number” and enter the number you want to forward to in the box.
      Note: If the number you are forwarding to is a local number, enter 9 followed by your 7-digit number without area-code (i.e. 99421234). If the number you are forwarding to is long-distance, enter 9 followed by 1 and the 10-digit number including area code (i.e. 911234567890). Do not enter dashes or other characters.
    4. Click Save
  • Accessing Voicemail

    Log into your mailbox from your own Extension:

    1. Press the Messages key
    2. Enter your voicemail PIN
    3. Press #

    Log into your mailbox from another Extension:

    1. Press the Messages key
    2. Press * to interrupt automated message
    3. Then enter your ID (your 4-digit extension)
    4. Press #
    5. Enter your voicemail PIN
    6. Press #

    Log into your mailbox from an outside line:

    1. Dial 325-486-6100
    2. Press * to interrupt automated message
    3. Then enter your ID (your 4-digit extension)
    4. Press #
    5. Enter your voicemail PIN
    6. Press #

    If you do not know your voicemail PIN, please contact the IT Service Center to have it reset.

User Guide

Learn about all of your phone’s functions.

View the Cisco User Guide


Need Help?

The IT Service Center is here for you and all of your technology needs. Have a question? Let us know.

IT Service Center

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