Welcome to Angelo State University. Congratulations on your new position. We know you have a lot of things to learn, and we are here to help make sure your technology needs are taken care of throughout the process.
Our goal in IT is to provide the campus with the information, tools, and services they need, when and where they need them. Learn more at angelo.edu/it.
Technology Service Center
We have trained technology support resources available 24/7 to answer your technology questions. If you need new software or need to report any technology-related issue, please contact us at 325-942-2911 ITsupport@angelo.edu.
Technology Access Account
Every employee is given a Technology Access Account which consists of a username (usually your first initial and last name, possibly followed by a number) and a password. Your account is used to log in to your office computer, connect to WiFi, access network drives, log into RamPort, email and more. To obtain your username, please call the Service Center. You will need to provide your campus ID number for verification purposes.
Your password expires and will need to be changed every 120 days. Use a strong password and do not use the same password as other accounts. You can change your password, when prompted to do so, on your computer, or by visiting mypassword.angelo.edu. While there, enroll in the MyPassword service to set your recovery options in case you ever forget your password and need to reset it.
RamPort is ASU’s student and employee web portal. Log in with your username and password at ramport.angelo.edu to access employee records, documents, services and more. While you are there, be sure to set up ASUAlert for emergency notifications on your devices. Learn more at angelo.edu/asualert.
Banner is ASU’s student and employee information management system. If you need access to Banner, your supervisor will need to fill out the Request for Access to Banner form available at angelo.edu/banner-access-request.
Cyber security is everyone’s responsibility. Learn more about security best practices and how to protect yourself and the university from viruses, spyware, and more at angelo.edu/security.
All employees are given an ASU email account for University use. Your email address is typically your email@example.com. Your email password is the same as your technology access account.
Email on your Devices
Your office computer will be set up with Microsoft Outlook. To set up email on other devices refer to the Email Guides at angelo.edu/employee-email.
All employees should use the approved ASU signature when corresponding via email. For instructions and a template for setting up your signature visit angelo.edu/signatures.
ASU provides anti-spam services to all employees. Some unwanted emails can still make it to users though. Learn more about unwanted emails and additional tools to deal with them at angelo.edu/spam.
To keep your email account and the university safe, you should also understand the risks and signs of phishing attempts. Learn more at angelo.edu/phishing.
ASU provides several lists for emailing the campus community. These lists are moderated and reserved for ASU-related topics. For a mailing list addresses, guidelines, and best practices refer to angelo.edu/mailing-lists.
Your office will be equipped with a Cisco phone. Instructions for using your phone, including setting up a personal address book, fast dials, call forwarding, voicemail and more can be found at angelo.edu/phones.
You can use your personal mobile phone to access the ASU WiFi network, email, and other University apps. Learn more about options for configuring your mobile devices at angelo.edu/mobile.
When you are using your personal devices for University business, make sure you are doing so safely and securely. Find out how at angelo.edu/mobile-security.
If you will be working from home or off-campus you will need to request additional network access. Instructions can be found at angelo.edu/remote-access.
ASU offers free Microsoft Office and other software for personal use, plus discounts on hardware from Dell and Apple. Learn more at angelo.edu/office.